Privacy Policy
At SW Podiatry & Health Clinic, your privacy matters to us. We’re committed to keeping your personal and health information safe and secure.
Who We Are
SW Podiatry & Health Clinic provides podiatry and health services in the UK.
If you have questions about how we use your data, please contact us at:
07507163999
Homeleigh Garden Centre, Launceston, Cornwall, PL15 9SP
We use Cliniko to safely manage appointments and store patient information. Cliniko follows strict data protection standards — you can read their Privacy Policy here.
What Information We Collect
We collect only the information we need to provide our services, including:
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Your name and contact details (email, phone, address).
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Medical information you share with us for treatment.
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Basic website data (such as IP address and pages visited) through cookies.
How We Use Your Information
We use your information to:
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Book and manage your appointments.
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Provide safe and effective healthcare.
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Respond to your messages or questions.
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Improve our website and services.
We never sell your data to anyone.
Your Rights
You have the right to:
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See the information we hold about you.
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Ask us to correct any inaccurate information.
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Request deletion of non-clinical information where legally possible.
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Withdraw your consent at any time.
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Make a complaint to the Information Commissioner’s Office (ICO) if you’re unhappy with how we’ve handled your data: www.ico.org.uk
Please note: As a healthcare provider, we are legally required to keep treatment records for a set period to meet professional and regulatory obligations. These records can’t be deleted before that time, but we will always ensure they are kept securely and only used for appropriate purposes.
Cookies
Our website uses small text files called cookies to make your experience better. You can turn them off in your browser settings if you prefer.
Keeping Your Data Safe
We take data protection seriously. We use secure systems and only keep your data for as long as necessary to meet legal and professional requirements.